‘Let’s Build Bridges, Not Barriers’: GWU Calls For Human-Centred Approach To AI In The Workplace
As artificial intelligence continues to transform workplaces across Europe, the General Workers’ Union (GWU) is making it clear: the digital revolution must be inclusive, ethical, and people-first.
Speaking during a panel discussion titled “The Ripple Effect of AI on the Labour Market”, Riccarda Darmanin, Section Secretary for the Professionals, Finance, and Services Sector within the GWU, emphasised the urgent need to ensure no worker is left behind.
The event was jointly organised by The Malta Chamber, Malta Business Bureau, and the GWU as part of the EU-funded TransFormWork II project.
Led by Bulgaria’s Confederation of Independent Trade Unions (KNSB), TransFormWork II supports social partners across Europe in managing the impact of AI while promoting a just and fair transition to the future of work.
The project’s findings, gathered through extensive consultations, point to a growing divide: while some workers are thriving with the help of AI tools—boosting efficiency and creating new opportunities—others are unsure how AI applies to their jobs, struggle with the pace of change, or fear being replaced altogether.
“This divide presents an urgent challenge,” Darmanin said. “It’s not just about embracing innovation. It’s about ensuring that all workers, across all sectors, have a fair chance to benefit from it.”
A Call for Inclusive AI Integration
The GWU is championing a human-centred digital transformation, advocating for policies that protect and empower workers. Among the union’s key proposals are:
- Widespread reskilling and upskilling to help workers gain digital literacy and AI-related skills
- Job redesign that incorporates AI as a tool to support, not replace, human labour
- Transparent and ethical AI governance, with a focus on building worker trust
- Active involvement of employees in how AI is introduced and used in the workplace
- Promotion of new roles such as AI ethics officers and automation supervisors that create opportunities instead of displacing workers
“AI is not a threat—it’s a tool,” Darmanin added. “But its impact depends entirely on how we implement it. We can either let it deepen inequality, or we can use it to strengthen and unite our workforce.”
The GWU continues to push for the inclusion of training and job security clauses in collective agreements, aiming to better prepare local workers for the evolving labour market and reduce the need for imported skills.
As the AI era gains momentum, Darmanin’s message to employers, policymakers, and tech developers is simple but firm:
“Let’s build bridges, not barriers. Let’s make sure AI works for everyone.”
Do you have any concerns about the growth of AI?