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Bolt Developing New Feature To Stop Users From Illegally Parking Scooters As Residents Annoyed

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Bolt is currently working on a new feature to stop users from illegally parking e-scooters following widespread complaints from residents.

This comes after a disgruntled resident reached out to Lovin Malta sharing various photos of illegally parked scooters, either blocking roads and pavements or obstructing doorways and cars.

“These are all illegally parked scooters located in Mrabat Street, Camenzuli Street and St Henry Street in Sliema. The photos were all taken this morning during a five-minute walk. Hope something can be done regarding the scourge,” the resident expressed. 

Upon receiving the photos, Lovin Malta reached out to Bolt for a comment on the matter, to enquire whether anything is being done regarding the issue.

“At Bolt, we are aware that improper scooter parking can pose challenges to pedestrians, especially if scooters are blocking the sidewalks and entrances,” a Bolt spokesperson told Lovin Malta.

“Our team is regularly working on introducing features, and we periodically send pop-up messages in the app to educate users on correct parking behaviour,” they said.

“For example, we recently developed the AI parking verification feature for scooters and are currently testing it in small cities and we hope to release it soon in Malta. It has been developed in-house by Bolt’s engineering team.”

“The feature automates the process of analysing scooter parking pictures. The real-time verification means that Bolt will help improve scooter parking habits.”

“We also urge our users to inform us via the app if they find anyone breaking traffic rules, for example, if they see an incorrectly parked scooter.”

“If we find users breaking the traffic laws or not following the rules, we can block them from the application or fine them if necessary.”

“Improperly parked scooters can be reported to us via the QR code on the scooter, website or email. As soon as we get a report of a wrongly parked scooter, our team can look into it within one hour.”

“As a global mobility company, Bolt has been collaborating with various organisations and authorities to educate users on how to use scooters safely and correctly. We hope to do the same in Malta.”

Have you ever encountered this issue?

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Sasha is a writer, creator, and podcast host interested in environmental matters, humans, and art. Some know her as Sasha tas-Sigar. Inspired by nature and the changing world. Follow her on Instagram at @saaxhaa and send her your stories at [email protected]

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