Willingness: Pioneering Better Business Relationships Through Empathy And Understanding
The Willingness Team, recently awarded as the Leader in Mental Health Wellness at the Malta Business Awards, is on a mission to revolutionise the workplace. With a history of accolades and a reputation for excellence, Willingness is not just advocating for better mental health practices but actively shaping how businesses interact with their employees.
Echoing the profound words of Desmond Tutu, “There comes a point where we need to stop just pulling people out of the river. We must go upstream and find out why they’re falling in.” Willingness seeks to apply this philosophy to the corporate environment. They believe that understanding the ‘why’ behind an employee’s struggles is the key to creating lasting change and building stronger relationships within the workplace.
Matthew Bartolo, the managing partner and lead clinician whose entrepreneurial accomplishments have been recognised by JCI, is steering the Willingness Team towards a future where businesses don’t just address the symptoms of workplace issues but delve into their root causes. By doing so, they aim to prevent problems before they start, creating a healthier, more resilient workforce. “An Anti-Fragile workforce actually”, to quote Bartolo.
Willingness’s viral educational TikTok channel has brought them into the limelight for their candid discussions on sexuality and relationships. They’re leveraging this same candidness and transparency to help businesses understand their employees better. They know that by fostering open communication and genuine understanding, companies can enhance the well being of their employees’ well-being, boosting productivity and satisfaction.
As the largest and most diverse private entity in mental health in Malta, Willingness employs a diverse team of professionals dedicated to providing a holistic approach to employee well being. They offer employment-assisted programs, tailor-made team-building activities, resilience building workshops, and specialised Performance Improvement Plans. These initiatives are designed to help businesses create a supportive environment that understands each employee’s unique needs and circumstances.
Willingness’s approach is dual-faceted: they aim to empower employees by providing them with the tools and support they need to thrive, and they assist businesses in developing strategies that promote a healthy work-life balance. Their programs are about more than just mitigating stress; they’re about creating an organisational culture that values each person’s contribution and personal journey.
In a time when the line between work and personal life is increasingly blurred, Willingness’s services are more crucial than ever. They understand that more than a one-size-fits-all approach is required. Instead, they tailor their strategies to meet the specific needs of each organisation, ensuring that the solutions they provide are both practical and sustainable.
As we look to the future, the Willingness Team stands ready to partner with businesses eager to create a work environment where every employee feels valued, understood, and supported. By going ‘upstream’, they are not just preventing employees from ‘falling into the river’. Still, they are also ensuring that the river itself becomes a source of strength and vitality for the organisation.
In the words of Desmond Tutu, understanding the ‘why’ behind the challenges is the first step toward healing. Willingness embodies this philosophy in their commitment to transforming the workplace into a space of empathy, understanding, and mutual growth.
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