Celebrated Maltese author Trevor Zahra has described as “shameful” how some hospital staff cannot converse fluently in either English or Maltese.
“What a shame! You call up hospital and, not only cannot you be served in Maltese, but the person behind the phone has such a bad English accent that you cannot understand a word he’s saying,” the 71-year-old author said.
“I don’t know of any other country in the world where you cannot be served in either your own language (which in itself is serious) or in what is supposed to be your second language. Then you hear of a Chinese woman who managed to learn perfect Maltese in eight months.”
Zahra’s post was shared quite extensively on social media, with several people recounting their own experiences with foreign workers who couldn’t speak Maltese or, in some cases, even English.