Telephony company GO cancelled its staff party tonight after a national internet outage affected its customers.
In a statement earlier this evening, the company confirmed its internet service for both fixed and mobile was down.
“Consequently our call centre digital channels are also unavailable. A team of engineers has been dispatched and is working round the clock to rectify the situation. Whilst apologising for the inconvenience we promise to keep communicating further updates as these become available,” the company said.
In a statement issued at 8.30pm, the company said the services were being restored.
”GO would like to inform all esteemed clients that the services are now being restored. We suffered a major outage on our international connectivity which impacted all internet services, as well as certain dedicated business services. Our engineers, and foreign counterparts have worked tirelessly to diagnose and restore services as soon as possible.”
“The timing of this outage was also unfortunate because it coincided with our earlier announcement that we were closing our retail outlets early due to our annual staff party.”
“Our clients’ interests always come first and consequently the party was cancelled. GO also took the decision that all the catering that was ordered for the party has now been donated to those in need.“
“Our teams are still working hard to ensure that all services are back to normal. The incident is deeply regretted.”