Safety First: Features Built for Peace of Mind

The Uber for Teens initiative focuses on safety, ensuring parents can track their teens’ rides in real time.

Here’s what makes this feature stand out:

• Real-Time Tracking: Parents can follow their teen’s journey, with details like the driver’s name, vehicle information, and drop-off location.
• PIN Verification: Teens must enter a unique PIN before getting into the car to confirm they’re with the correct driver.
• Journey Alerts: Sensors and GPS detect any unexpected stops or deviations, triggering a check-in to ensure everyone’s safety.
• Direct Contact: Parents can call the driver or Uber’s safety line during the trip if needed.
• Highly-Rated Drivers Only: Only drivers with top ratings and a valid PHV license from Transport Malta can accept teen ride requests.
• Emergency Button: All teen trips come with an emergency button, which is automatically enabled for every ride.

These features cannot be turned off by teens, parents, or drivers, ensuring a secure experience every time.

A Collaboration for Greater Security

To further bolster safety, Uber has partnered with the Malta Police’s Remote Reporting Unit, creating a centralised reporting system to address any concerns quickly and effectively.

What Uber Has to Say

Neyran Bahadirli, General Manager at Uber Malta, shared her enthusiasm for the feature:

“We’re thrilled to introduce this new feature to families across Malta. By integrating essential safety features, we are helping families stay connected and ensure teens can move around safely. This initiative reflects our continued commitment to enhancing the safety of young riders.”

Expert-Backed and Parent-Approved

The development of Uber for Teens included consultations with safety organisations like Safe Kids Worldwide and ParentZone. Vicki Shotbolt, CEO and Founder of ParentZone, commended the initiative:

“ParentZone is proud to be collaborating with Uber to bring this safe solution to families. With built-in safety features and constant parental visibility, parents can rest assured their teens are in safe hands.”

How to Get Started

Starting today, Uber riders in Malta will receive an email with details about the new feature.

For more information on how teen accounts work and answers to common questions, visit Uber’s dedicated teen accounts information page.

This exciting update marks a significant step forward in ensuring safer, more convenient rides for families across Malta.

What do you make of this new feature?