Rozie: The Ultimate Cleaning Platform Makes Its Debut In Malta
This year, the platform launched in Malta, quickly establishing a strong market presence and providing residents and businesses with an unparalleled way to connect with individual cleaners and professional cleaning companies.
Rozie is Malta’s first platform of its kind, set to revolutionise the cleaning industry by seamlessly connecting customers with reliable, professional cleaning service providers. Through a simple smartphone app, users can easily book cleaning services for homes, flats and office spaces.
Rozie offers valuable benefits for everyone involved: customers enjoy reliable cleaning services from trusted professionals, while cleaners and cleaning companies gain a convenient, safe platform to find work. Prior experience isn’t necessary – any motivated individual who understands the specifics of cleaning can register on the platform, allowing them to earn extra income or even build a primary career through Rozie.
Rozie stands out with a unique revenue-sharing model, enabling cleaning professionals or companies to receive 80% of the revenue, thus setting it apart from traditional cleaning firms.
Cleaner Onboarding Process
The main priorities of Rozie are ensuring top-notch customer service and carefully selecting and vetting the right cleaning service providers. In Malta, a team of customer service experts handles the recruitment process, verifying the identity of candidates, conducting interviews and developing tests to assess their qualifications.
This rigorous approach ensures that only professional and reliable service providers are involved. They also demonstrate the platform and emphasise the quality standards in place, since after each cleaning service, feedback is collected, which impacts the cleaner’s rating and is visible in their profile.
“This means that before any cleaner or cleaning company can offer their services on the platform, we conduct a thorough and meticulous vetting process, ensuring exceptional customer service. What’s important is that we help cleaners earn legal income and pay taxes, which contributes to the Maltese economy. Additionally, our team provides full support to help cleaning service providers register their activities and submit all necessary documentation to the relevant public authorities,” explains the CEO of Rozie.
From the RIGHT: CEO Dan Dulbinsky, CTO Edd Veigurs, CFO Alex Tul
Through the platform, all stakeholders can be confident not only about the quality of cleaning services, but also about data protection and secure payment systems. Rozie does not store bank details in its databases and security is ensured through the protection measures already integrated into smartphones. All payments are processed via Stripe, one of the largest, most secure and globally recognised online payment systems.
The platform has been successfully operating in the Maltese market for several months and is continuously evolving with regular updates and improvements. Currently, more than 40 cleaners and cleaning companies are on board and a strong team of 11 employees has been established.
“We spent almost two years developing the platform, investing our own time and financial resources. It was a great and persistent effort and we are proud to have strengthened our position in the market. We’re seeing steady growth and are excited to offer a unique, convenient and safe service to residents and businesses,” says Dan Dulbinsky.
After a successful launch in Malta, the Rozie team plans to expand its operations to other European and global markets in the future. When and where this will happen remains a secret, as the team keeps their next steps under wraps.
Visit Rozie’s website, stay updated with the latest news and book your cleaning services today!